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Business Profile

Clinic

Rocky Mountain Internal Medicine

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Rocky Mountain Internal Medicine's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Rocky Mountain Internal Medicine has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Rocky Mountain Internal Medicine

      1360 S Potomac St Aurora, CO 80012-4505

    • Rocky Mountain Internal Medicine

      4100 W 38th Ave Denver, CO 80212-1928

    • Rocky Mountain Internal Medicine

      56441 E Colfax Ave Strasburg, CO 80136-7741

    • Rocky Mountain Internal Medicine

      4896 Chambers Rd Denver, CO 80239-5152

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:08/05/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had an appt for an annual exam + pap smear on June 26 at Rocky Mtn Internal Medicine. Im paying out of pocket so I was told a new patient exam visit is $200 + $80 for the Pap smear. I paid this amount ($280) up front. When I got back there, she did just the Pap smear but not full exam. (No breast or pelvic exam or testing of any STDs). I then received a bill in the mail for a completely different amount for services I never received. I was also charged through Quest for the lab of a cancer screening. I paid the lab and disputed the charges I paid up front at the clinic with my bank and got my money back. But I keep getting the additional bill in the mail for services I didnt receive and worried it will go to collections if I dont pay it. *** tried to reach out to them on several occasions (text, email, phone, voicemail, through the portal, and via mail) but no one responds and the bill keeps getting resent to me.

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