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Business Profile

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Budget Control Services, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Budget Control Services, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Budget Control Services, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/09/2025

      Type:Delivery Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Received letter from Budget Control Services regarding payment of $143.51 I paid on February *******. I have a reference number. I paid it . Then received a second letter threatening action if I dont contact them in 5 days . And as the letter states your failure to corporate can only make matters worse . Amazing

      Business Response

      Date: 05/19/2025

      Re: ***** ******

      In response to the complaint made by ***** ******* Budget Control Services, Inc. (BCS) wishes to provide the following information:

      Ms. ******** account was assigned to our office for collections on November 26, 2024. Our records confirm that we engaged in communication with Ms. ******* and her account has been paid in full.

      We apologize for any potential miscommunication that may have taken place. Her account has been cleared up and removed from collections.

       If you have any more questions, please do not hesitate to contact our office.


      Respectfully, 

      Budget Control Services, Inc.

       


    • Initial Complaint

      Date:11/07/2022

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I noticed that there is inaccurate account that I needed to report. Evaluate and investigate those account that is not 100% accurate. Here are the lists that indicates the company name, balance, and date last reported:Account Name BUDGET CTRL Balance $5,998 Account Number **************

      Business Response

      Date: 11/15/2022

      November 15, 2022
      BBB
      PO Box 191279  
      *****, **. *****

      Re: ***********************

      In response to the referenced complaint of ***********************, Budget Control Services, Inc., (BCS) offers the following response:

      ************** had a collection account assigned to our office on May 17, 2019, by *************************** P. C.  This is for medical services performed out of ***********************.  Our records show that we have made numerous attempts to contact ************** regarding this collection matter.  On November 19, 2020, we received a credit bureau dispute that we reviewed, and all her personal information matched so we updated her credit report to show this was a dispute. On November 27, 2020, we received correspondence from ************** requesting validation of this debt.Validation was printed and mailed to her.  

      Over the next year we continued to receive credit bureau disputes we again verified that all her personal information matched, and the account was reporting as a dispute on her credit report. In December 2021 in response to another dispute we received we again printed and mailed the validation to her. We received a new address, so we updated and remailed the validation.

      We have received more credit bureau disputes from ************** and each time we have validated that she was the patient. We continue to report this open account as a dispute to the credit bureau.

      If you have further questions,please feel free to contact me.

      Sincerely,



      ***************************
      President

    Budget Control Services, Inc. is BBB Accredited.

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    This business has committed to upholding the BBB Standards for Trust.

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