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Business Profile

Countertops

Stone City, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Tisha D

    Date: 03/11/2024

    I hired Stone city to complete a remodel of my kitchen. Specifically cabinets and countertops. While it started off as a pleasant interaction, it went downhill quickly. The general contractor that was hired for my project cut corners, which ultimately resulted in bad plumbing which caused a leak into my basement that stone city refused to take care of, dishwasher not being mounted correctly into the countertop and dings and scratches on my brand new cabinets that required touchup paint that just did not give that finished look and a cabinet that was put installed incorrectly. The ** also broke a baseboard and stone city refused to replace it. **** does not oversee the work of his ** so youre often having to send messages through WhatsApp and wait for him to contact you. The only time I could get adequate response from Stone city was when it was related to payment. I sent a letter to their office prior to the completion of my job trying to resolve these matters, and my letter was ignored, as well as multiple text messages outlining the issues I was experiencing.I would caution you on using stone city for any services outside of countertops .

  • Cliff B

    Date: 05/23/2023

    They are terrible. Bad work and disappear. No communication for months Thankfully didnt pay them 100% upfront like they demanded Do not use you will be disappointed

  • mike C

    Date: 05/04/2023

    I agree with ******************** them precise measurements to worker there. He got one of them wrong, did not apologize about his mistake. Manager was rude. Finally, they relented to fix the problem. Would NOT RECOMEND referral to them

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