We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Exercise Programs

YogaDownload.com Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exercise Programs.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/23/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was a member of Yoga Download for a long time. But cancelled my membership I think a year ago. On Monday June 16th I renewed my subscription wanting to be able to ******* from the *** They stated that I could get it with the Roku app on my TV which I have. However, I have been unable to get Yoga download through this app so I cancelled the subscription. I paid for the whole year. I would like a refund since I cant use it. I have left voicemails but havent heard back from them.

    Business Response

    Date: 06/24/2023

    Hello, we are happy to help explain how to activate a membership on a Roku device. Instructions can be found here: ***************************************

    Customer Answer

    Date: 06/24/2023

     
    Complaint: 20226515

    I am rejecting this response because:
    I have followed your website directions and yoga download can not be found on the roku app. 
    Sincerely,

    *****************

    Business Response

    Date: 06/29/2023

    Hi ****,

    I'm sorry you're having trouble finding our YogaDownload channel on your Roku app. Here is a link to our channel on the Roku app store: ****************************************************************************************************

    I hope this helps! Please let us know if you're still having issues or if there's anything else we can do to help!

    Customer Answer

    Date: 07/07/2023

     
    Complaint: 20226515

    I am rejecting this response because:

    Someone for Yoga download replied to my response and gave me a refund because I could not access it on Roku even after following the directions. There wasnt Yoga Download in the Roku app on my TV unlike what was stated on your website. 

    Sincerely,

    *****************

  • Initial Complaint

    Date:06/21/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On or about May 1, 2023, YogaDownload.com charge my credit card and autorenewal service fee of $120. This is a service that I never used and had no intentions of using going forward.I did manage to get the service cancelled, I think. However I have not been able to get a refund. I made several attempts to contact the vendor by phone and throught their support desk. Unfortunately no one responds.

YogaDownload.com Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.