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Business Profile

Landscape Contractors

Dominating Landscapes and Designs

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscape Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/03/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contract signed 2/20/2021, Involved a swimming pool with Jacuzzi, outdoor kitchen, fireplace, BBQ, SINK, Bar, Granite countertops, stone veneer on cinder block design. Pergola 25X23, metal support design, 8x8 posts cedar, shingles roof, atop of plywood and 2X8 rafters, Laid in place pavers approx **** Sf. Jacuzzi 8'X8' with waterfall into pool, Design was to include 6 foot waterfall 20 feet wide, at deep end, Standard counter height to support appliances of kitchen, refer, cabinets of stainless. The contractor *********************************** began nicely and the pool shell was completed but then it was weeks that passed before anyone would show up to work. When we confronted Roverto, someone would show up and do 4 to 5 hours work and we wouldn't see anyone again for a week or more. This contractor scammed us for months and the following items were proof of his intentions. Two electricians were sent out and worked for "two" days and ******* indicated that they had finished all of the necessary equipment hookups and had run the main electrical from our basement panel. When asked when the power would be proofed ******* hesitated and informed us of his plan to fill the pool with water 10 days later. ******* wanted more money for the plaster company and for us to pay for the plaster expense that was included in contract. We told him no and he left stating that he would be in touch. I hired another pool expert to check *******'s work and found the following problems. 1. ********* was never installed to the pool outdoor panel. The jacuzzi air was never finished; The two electricians falsified their work. Ten conduits were sent to one box gave the appearance that power could be there but no breakers existed and no power was ever connected. When confronted we advised that Monday 17th June, was deadline to fix these problems. ******* was later informed that he would be fired if he didn't show up. He never showed up. Thank God we didn't fill the pool, $4,000 for water waisted.

  • Initial Complaint

    Date:06/16/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Last year Roverto installed a sprinkler system for us. He also did concrete work. This year, after the winter the concrete was cracked. Reached out and said he'd be in touch to fix it and also fix some raised sod that he installed. The guy is MIA **** Should have trusted my instincts. Really personal guy. But dishonest person. Stay away.

Dominating Landscapes and Designs is NOT a BBB Accredited Business.

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