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Business Profile

Mobile Auto Repair

Prestige Automotive Mobile Repair

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Kayla S

    Date: 08/28/2024

    This place is a JOKE! We took our car to this shop because they were a shop that could work on ****** in the area. **** we took it to them beginning of March 2024.didnt get the car back until the end of July 2024!!! All we needed was a new bumper and hood. When the car was dropped off, we were told it would take 7 days to complete so after we hadnt heard anything for almost 2 months, my husband went down to the shop (because they dont answer their phone) and asked about the status of the car. We were told then that they hadnt even started working on it yet because they hadnt received the payment. Well a phone call to let us know that they didnt receive the payment from the insurance would have been **** so we could get the work started! Fast forward to a few days later when they received the payment. We were told by ****** that it would be done in 5-7 days and that was April 30th. So after those 7 days, we still didnt hear anything so my husband went down there again and we were told that the part didnt come in so we were still waiting because AGAIN, they DID NOT communicate with us unless my husband went down there in person. So that happened at the beginning of May and we didnt get the car back until the end of July so you can piece together the rest of the ** that we had to deal with. During the time we they had our car, they had it outside in the elements WITH NO BUMPER ON IT! As visual proof of this, when my husband went to check on it, there were animal prints all over the exterior of the car. Once we got the car back, we had to take it to the ** dealership because the ** wasnt working anymore and the check engine light was on. It was going to cost us $3000 to fix what ****** and his crew messed up while our car was in their possession. So unless you want your car to be in worse shape than when you dropped it off, do not take it to this garbage dump of a car shop. The customer service is the worst Ive ever experienced

Prestige Automotive Mobile Repair is NOT a BBB Accredited Business.

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