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Business Profile

Producers

Advanced Circuits, Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/21/2024

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In July of 2024, two co-workers tried to pay Advanced Circuits. One paid via ACH and the other paid via wire, one day apart from each other, resulting in a $2,408.43 overpayment, in error. Advanced Circuits is ignoring our requests to return the money and has been for months.
  • Initial Complaint

    Date:11/11/2024

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We paid this company twice for the same payment. We mailed out a check on 07/12/2024 as well as sent a wire a few days later 07/15/2024. The cashed the check after receiving the wire. When reviewing our books about a two month's later we reached out via email to inform them of the mistake on 10/16/2024. They said that they would look into. We waited a full week almost to hear back from them and received nothing, so we emailed again on 10/24/2024. We got another response and was told once again that they were going to look into it. Since then they have completely ignored all of our calls and emails and have shown no professionalism towards this matter. We would like to get this resolved as soon as possible.

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