Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Fire and Water Damage Restoration

SERVPRO of Summit, Lake, Park & Eagle Counties

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fire and Water Damage Restoration.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromF.L.

    Date: 05/16/2023

    1 star

    F.L.

    Date: 05/16/2023

    This company's motto should be, "Make It Like You Never Owned It." I hired the Durango branch of this franchise, run by the same owner, to mitigate the contents of a storage unit following a fire. Instead of doing as promised, ******** and her crew of temp laborers stole everything g of value that wasn't entirely damaged by the fire, totalling upwards of $75,000, which is just what I can remember and have records of. They cleaned NOTHING, and instead, to hide the thefts, added in junk from elsewhere, hoping I wouldn't recognize the alien items. Now, I'm finding the same missing things being sold on ********* Don't trust anything this company promises, you'll be happier doing it yourself or trashing everything. They even stole my grandfather's dog tags and grandmother's handwritten recipe cards, in addition to the necklace and ********** with my name and high school graduation date monogrammed onto them from my parents.

    F.L.

    Date: 05/21/2023

    The owner is trying to deny I was a customer when their address is printed on my bills, contract and her husband emailed me threatening legal action.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.