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Business Profile

CBD Products

Infused, A CBD Marketplace

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in CBD Products.

Complaints

This profile includes complaints for Infused, A CBD Marketplace's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Infused, A CBD Marketplace has 2 locations, listed below.

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    • Infused, A CBD Marketplace

      1909 9th Street, Unit 130 Boulder, CO 80302

    • Infused, A CBD Marketplace

      5505 W 20th Ave, Suite 156 Edgewater, CO 80214

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/09/2023

      Type:Delivery Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered CBD patches from this retailer. After I put the patch on I looked at the packet that the patch came in and it showed an expiration date of of March 2022. These patches would be over a year Beyond their expiration date. So when asked to submit a review for my experience I submitted the review regarding the expired patches that I just received less than a week ago via the order that I placed with this business. When the business responded to my survey and how dissatisfied I was with that particular product and that it was expired they responded that these patches never expire that is why the expiration date is marked out I'm no expert but if a package comes with an expiration date on it then that must mean it does expire so I submitted a response back to the retailer regarding how I felt about their response they sent me a very rude response that I feel is Unbecoming of not only a person but especially a business that I just paid $35 to order their product to support their business. After their response I knew that I was not going to get any type of recourse with this business that they just are that unprofessional and they don't care. I should have read some of the Google reviews before I ordered from this company. We live and we learn! If you need the email exchange I will gladly send that information to you.

    Infused, A CBD Marketplace is NOT a BBB Accredited Business.

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