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Business Profile

Convenience Store

Shortstop Williams Village

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Convenience Store.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/15/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Girl at counter refused to give me a receipt for a $102.76 gas purchase. She said purchase did not show up on her register. Then she told me to get the f*** out of her store and then called police telling them I have wrinkles all over my face , white hair ,a ugly gray sweater and ugly pink coat and that I was extremely ugly, just because I needed a receipt so I can get reimbursed from a company for my gas. The police came and I told them Everything and finally the girl gave me my receipt. She told the police officer that I was not allowed on her property for the next 2 years. All because she wouldn't give me a receipt. She should not be in customer service at that store and is a violent person. I am 71 years old and very mistreated at that store.

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