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Business Profile

Flotation Therapy

Radi8 Float

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Flotation Therapy.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/06/2023

    Type:Sales and Advertising Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company will not stop sending me emails. I have asked repeatedly for them to remove my information and stop sending emails.

    Business Response

    Date: 03/01/2023

    The client has been removed from our system entirely, her account is now deactivated but if there are ***************, the customer can hit unsubscribe on the emails or type STOP if she is receiving text messages. 

    Customer Answer

    Date: 03/01/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me ONLY if they actually stop sending me emails. With regard to the business's comment about unsubscribing from within the emails, I tried that... multiple times... and I even sent them direct messages requesting to be removed from their email lists ---nothing worked. I will reopen this complaint if I receive any further emails from this business.

    Thank you,

    *****************************

    Customer Answer

    Date: 04/28/2023

     
    Complaint: 19330232

    I am rejecting this response because:

    I previously filed a complaint because this company would not stop sending me emails. Once BBB got involved, the emails stopped. As of today, the emails have started again so I'm filing another complaint and would like assistance again.

    Sincerely,

    *****************************

Radi8 Float is NOT a BBB Accredited Business.

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