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Business Profile

Mailing Services

Pak Mail Center US027

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/29/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I wanted a package delivered by *** , which I specifically asked for . They sent it ****** which did not want.. they tend to destroy packages They charged me $65.57 for a package that my mail calculator said should have costed around $35.00 . Ill go to the shop tomorrow and see if they will resolve it.. although the person behind the desk was not paying attention to what I requested , as he sent it ******* not *** I want my money back . Or at least one half of the charge.. which was what it should have cost

    Business Response

    Date: 09/18/2024

    Have the customer come back to the store and I will issue a refund for half the amount.

Pak Mail Center US027 is NOT a BBB Accredited Business.

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