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Business Profile

Roadside Assistance

US Rider

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roadside Assistance.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • L. H.

    Date: 04/30/2023

    L. H.

    Date: 04/30/2023

    Once they get your name and email, the **** you weekly. ************* gave 1 year free membership with US Rider as a gift. WHAT A MISTAKE! I don't have horses to begin with. Then I had to contact BOTH ************* and US Rider to STOP EMAILING ME. STOP CONTACTING ME and I have unsubscribed from their email list several times. Last week, I told them if I got any more notices, I would contact a lawyer about it. Today, I got another email, so tomorrow I will be contacting a lawyer to start suing them for harassment. I have also contacted ************* AGAIN, and told them to check out all the c*** companies they offer as free gift subscriptions, and that after 2 decades of annual orders with them, I will be discontinuing our orders after this year. DO NOT BUY ANYTHING, AND DO NOT CONTACT, US RIDER INSURANCE FOR ANYTHING

    US Rider

    Date: 05/01/2023

    Thank you for your feedback and our sincerest apologies you have continued to receive emails from us. We recently switched email services and are clearly having IT issues getting requested emails removed. We are continuing to work on this and appreciate your patience. 

    L. H.

    Date: 05/01/2023

    This is NOT a recent issue. Company cannot blame it on a "new IT email system". This has been ongoing for MONTHS and the horrible feedback online, is not recent. It is many years old. You don't have any problem constantly bothering people and sending them harassing SPAM emails and texts. You have a major problem providing your customers with any form of insurance service. That spells FRAUD to me. STOP EMAILING ME IMMEDIATELY

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