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Business Profile

SEO Services

360 Online Marketing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in SEO Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/14/2025

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Marketing 360 continues to call me relentlessly for years, despite my repeated requests to be removed from their call list. They berate me, making personal attacks, saying my mother didnt raise me right and that Im a terrible veteran. Their calls are harassing and abusive, and they refuse to stop. This behavior is unacceptable and likely violates TCPA and harassment laws. I demand an investigation into their practices and request immediate action to permanently stop these calls.I have recorded conversations of them stating their company name and me requesting to be *********** Hi Participant Hey, what's going on ***** It's ****** here. How are you doing? You ****** from where? Participant Hello, I'm ****** from marketing 360 You You guys keep calling me Participant Probably because we we pitched back in the day about working with you and seeing if you're still interested You And how come when I've asked you the 20 different times you've called me to take me off your thing why you guys keep calling Participant Well, we don't have any history of you ever talking to us and telling us that so it was probably somebody different You That is not true at all. I have history right now. Full transcript available upon request. Not enough room to leave it.

    Business Response

    Date: 02/18/2025

    You got the wrong company.. I get complaints from customers of this company all the time. My company is 360 Online Marketing - ******************************. The company you are trying to reach is Marketing 360, owned by *******.. ******************************************... AGAIN, WRONG COMPANY.
  • Initial Complaint

    Date:10/17/2022

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Paid for a marketing monthly service and they failed to provide services promised after paying $900 per month. I emailed owner, regarding cancellation, and my concerns about services not being performed.

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