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Business Profile

Dentist

Mountain View Family Dental, PC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Sharon Allen by Alicia Allen

    Date: 12/18/2024

    Sharon Allen by Alicia Allen

    Date: 12/18/2024

    This dental office did dental work I did not approve - and I tried to call many times to speak to billing about my bill. They always say they will get back to me and never have. The charge was outrageously high and was just supposed to be a tooth extraction - nothing else. They did way more than that costing almost $2,000 instead of $250. I am still outraged from this and no return calls. I do not recommend them at all. They are not trustworthy in my eyes.

    Mountain View Family Dental, PC

    Date: 12/19/2024

    Dear ******,
    Thank you for sharing your feedback. We sincerely apologize if there has been any misunderstanding or difficulty in reaching us regarding your bill. At Mountain View Family Dental, we strive to ensure all our patients are informed about their treatment plans and associated costs.

    However, after reviewing our records, we have been unable to locate a patient with your name. Its possible this review was left in error, but we would still like to address your concerns if this is a genuine issue. Please contact our office at ************ or email us at *********************** and we will do everything we can to assist you.

    We value all feedback as it helps us improve our communication and patient care. Thank you for giving us the opportunity to make things right.

    Sincerely,
    Your MVFD team

    Sharon Allen by Alicia Allen

    Date: 12/22/2024

    ****** ***** is the patient - she is my mother in law and I paid the dental bill and I am her POA so I pay all her bills.

Mountain View Family Dental, PC is NOT a BBB Accredited Business.

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