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Business Profile

Farm

Lulu's Farm

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromShirley R

    Date: 09/12/2022

    1 star
    Purchased what was suppose to be ******* ***** 9/10/22 when I start peeling it wasn't roasted enough, was hard not to mention lots of different chili mixed in bushel. Called today to complain someone by the name of **** claimed to be owner was very rude and stated I should have known what I bought before I left! They would not resolve my problem! Beware of buying your roasted chili from lulu's Farm ??
  • Review fromCraig S

    Date: 09/07/2022

    1 star
    Fraud, unfortunately the management and associates are selling products with the wrong descriptions of what the consumer is buying. CASE IN POINT, green ****** knowingly marked as mild but are very hot, even letting the costumer know that the employees and management know that in their words that the chilies they are selling as mild are "Running a little bit hot" but not letting or marking them as being a lot hotter then mild. If the description is mild, they should be mild, not hot. When brought to the attention of management, I was told very politely that it was my fault for not knowing they were hotter than mild and that they were not at fault for the fact that the chilies were hotter this "year" than "normal". And they also told me I should try before I buy, but there is no way to do this as you have to purchase in advance of receiving said goods. This might also be considered a bait and switch, as they "LuLu"s" team and management knew they were hotter than mild. When discussing this with the manager he politely told me he did not care about my business as an individual who has been coming to Lulus since and before they were lulus. I have given them my business and recommended them to others over the past years, and now feel neglected and somewhat embarrassed at the way they handled this. I told said manager I guess I would take my business elsewhere; his reply was that he did not care.

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