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Business Profile

Online Retailer

ThePodds

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/30/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I recently made a purchase from **************************. It was in the amount of $95 US dollars. Upon completion of that purchased I received some details about my order. The seller's name is allegedly "****** Block". When I tried to contact him I received a different name attached to the email address. The email that I contacted was ***************************** I also contacted *********************************** The purchase occured on October 3, 2024. I contacted the seller via both email addresses. I still haven't received any responses. Which leads me to believe that I was a victim of theft by fraud. Thepodds doesn't have an active phone number. The phone number listed is an automated message that offers to store old phone numbers at a fee. I can't reach a living human being to speak with. I want a full refund from this person. Their website is deceptive, fraudulent, and very misleading. I tried to look for any reviews about this company, but could find any. None! They only thing that I found (after the fact) was a few ******* videos. Why isn't there constant communication or even a working phone number for your customers? Why haven't I received a response from them? I don't even want the merchandise now. I just want my money back.I purchased a red one. I included a picture of the item.

  • Initial Complaint

    Date:10/25/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a enviro rain barrel from this site. After emailing with no response from the company. I tried calling the listed number. Which is a fake number. Then I researched the address which pulls a house up on ******. This website is fake and I believe a website meant for scamming and phising.

ThePodds is NOT a BBB Accredited Business.

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

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