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Business Profile

Pizza

Infinitus Pizza Pie

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/23/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I got a second or third flyer today in the mail from infinitus pie. I initially called their Boulder phone number at *********************************, ************ and a man named ***** answered the phone and he said he would email Pizza **** and ***** Pie about getting us off the mailing list. He gave me the Louisville address at ******************************************************************************* ************. I called and I spoke to ***** Pie. I told her this is the second or third direct mailing to my mailbox and I want to get her and her business to stop mailing us these large 11"x9" cards. Instead of her saying I will look into getting you off our mailing list she kept asking can I make you a free pizza pie. I kept explaining to her that I don't want a free pie I just want off her mailing list and if I don't get off her mailing list I'm going to file a complaint with the BBB. She said there is nothing illegal about using eddm, every door direct mail. I said if every pizza parlor in the ******/******* area started sending these we would be getting large number of pizza parlor flyers every day in the mail. So this is not acceptable and we shouldn't have to be pursing every day direct mail or the post office to try to get ***** Pie and Pizza **** to stop sending us direct mail. She offered free pizza pie to us but that is not what we want. We want the direct mailing to stop.

Infinitus Pizza Pie is NOT a BBB Accredited Business.

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