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Business Profile

Ammunition

Ammunition Store Online

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ammunition.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/31/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    July 14th 2023 Purchased 500 Rounds ***** rifle ammunition Paid $298.98 They have not returned any e-mails and phone# invalid.

  • Initial Complaint

    Date:03/23/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    found a website that looked legitimate online for selling ammunition. I made a purchase and they contacted me via text for payment. payment was to be made as a friend and not a business purchase. I did not do that, but I was still dumb enough to send the payment. as a purchase of goods. The texter complained and asked me to cancel the purchase, but alas Venmo will not allow a payment to be reversed. it has to be accepted and returned. since hat last text exchange I have received no correspondence. no tracking info, no replies to my many messages, nothing. started a complaint through Venmo with no resolution as of yet.

  • Initial Complaint

    Date:02/08/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    1) We have NOT sent them any money. I caught this fraud before my Dad made the mistake. 2) My family and I are attempting to find .***** M2 Ball ammo for my late grandfathers original M1 Garand (He fought in the Korean War). I have learned that the pressure curve in modern ***** can damage the M1 Garand.3) Dad asks me to help find him safe ammo, I find ******* and ****** being sold on "ammunitionstoreonline". My father puts an order in and immediately my red flags go up. 4) NO WAY to pay for the ammunition by credit card.... zelle, venmo, cashapp, etc.... 5) He Then sends me the **** sent to him which includes a phone number and then another "cashier phone number" for the Zelle transaction. 6) First number, the PO sender, went to ****** voice, a dead end. 7) The cashier number? Some random guy who "has no idea what im talking about".8) I then find 2-3 different phone #s online for "AmmunitionStoreOnline.com". NONE of the #s work. 9) This happened on 2/7/2023. 10) I called THREE more ammunition distributors. They all said "No Credit card payments allowed? SCAM!"

  • Initial Complaint

    Date:01/13/2023

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed an order for M1 ammo 12/22/22, Made the payment as directed via PayPal-friends&family, Have not heard anything in three weeks. Keep my fingers crossed that my payment will be refunded, People like this outfit need beat down with the justice system.

    Business Response

    Date: 01/30/2023

    complaint # 18806642.  I am happy to report to BBB that the payment I had made was returned, via Paypal because the recipient had no account opened with Paypal.  Thank you for your service to the purchasing community.

    Customer Answer

    Date: 01/30/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *****************************

Ammunition Store Online is NOT a BBB Accredited Business.

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