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Business Profile

Pilates

Club Pilates - Castle Rock

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromHillary H

    Date: 09/23/2024

    1 star
    It is so unfortunate that I have to write this review since I loved going to the classes and the instructors were **************** is unreasonable about scheduling and occasionally there are no classes that you can book. There is a waitlist, but there's no guarantee you can get into that class and then you just lose the money. You can put your account on hold for a fee, but no guarantee you can sign up for classes when you're back They will not allow you to book classes further in advance than 30 days to combat the schedule issue. Nor will they allow you to move your credit to the next month when it's their class availability that is the issue.They will then tell you that if you want to cancel before even the next 30 days that you will be charged an additional $100.

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