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Business Profile

Dental Surgery

Comfort Dental Endodontics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dental Surgery.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/08/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Appalling Service - Avoid Comfort Dental Endodontic in Centennial (*********************************, ********** and ****** )I'm utterly disappointed by the abysmal service at Comfort Dental Endodontic in Centennial. ********** and ******, labeled as staff, displayed shocking incompetence.Trying to schedule with ****************** became a nightmare due to their lack of information and the ridiculous advice of calling and checking daily for cancellations instead of implementing a waitlist. Are you kidding me? As if that's a practical solution for patients in dire need of care!To top it off, no schedule for the upcoming month and a suggestion to engage in a Thunderdome-style frenzy by calling precisely at 7:30 am on the 20th for an appointment? This isn't a fight club; it's a dental office!The staff's utter lack of empathy and professionalism is appalling and completely unacceptable. It's shocking how they treat individuals seeking help.I'm filing complaints left, right, and center because this kind of disregard for patients' needs deserves serious attention. Steer clear of this place unless you're up for unnecessary stress and incompetence.I will be writing letters to the BBB, The Dental Association as well as my Governor regarding this unacceptable business behavior.

  • Initial Complaint

    Date:07/06/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My daughter had a procedure done at Comfort Dental in Centennial ******** on February 7th 2023 and a 2nd session on February 16th 2023. Before the procedure I asked what the total would be for the procedure and they charged me $217. After the procedures were complete they billed me for another $217, saying that was the price for each session. Comfort Dental falsely stated the total cost for the procedure and when I questioned the amount they said it was misrepresented but I still owe the money.

Comfort Dental Endodontics is NOT a BBB Accredited Business.

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