Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Jewelry Stores

Miro Jewelers, Inc.

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRob R

    Date: 03/02/2025

    5 stars
    Miro Jewelers is hands down the best jeweler Ive ever worked with! From the moment you walk in, youre treated like family. Their selection is absolutely stunning, offering everything from timeless classics to custom-designed masterpieces. The quality of their jewelry is unmatched, and the attention to detail is evident in every piece.What truly sets Miro apart is their exceptional customer service. The team takes the time to understand exactly what youre looking for and goes above and beyond to make sure you leave with something perfect. Every time *** purchased jewelry for my wife, its been an incredible experiencefrom the personalized recommendations to the flawless craftsmanship.If youre looking for a jeweler you can trust, one that delivers both luxury and sincerity, Miro Jewelers is the place to go. I wouldnt shop anywhere else!
  • Review fromJanelle D

    Date: 02/28/2025

    1 star
    Avoid this jeweler at all costs! They are dishonest, unprofessional, and only care about making a sale. My husband purchased my engagement ring here, we wanted a diamond with a black ring. They told us that the black rings we were interested in wouldnt work and instead convinced us to get a much more expensive gold ring coated in black, assuring us it would only need occasional, inexpensive maintenance.The black coating chipped immediately, even though I almost never wore it to preserve it. When we brought it back before our wedding, they returned it in a ***** **** color. After complaining, they sent it elsewhere for repairs, and we didnt get it back for over two months. It chipped again right away, and since it took so long the first time, we had no choice but to wear a hideous chipped ring in our wedding photos.When we tried to have it fixed again, they told us we had to wait until after the holidays. Theyve now had it for over two months AGAIN and just informed us that they cant fix it, offering only to turn it **PPER.This has been a nightmare from start to finish. The staff has been rude, dismissive, and completely unwilling to take responsibility for their lies and incompetence. We spent almost $6,000 on this defective ring, and they refuse to offer any *********** NOT SHOP HERE. They are scam artists who will tell you whatever you want to hear to make a sale, then leave you with a worthless, poorly-made product. Go anywhere elsethis place deserves to go under. The people at ***** ** next door have already been miles more kind and helpful.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.