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Business Profile

Moving Services

Make Your Move Colorado INC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/02/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Stole several hundred dollars worth of stuff. Damaged probably over $8,000 worth of my belongings. Will block you and not try to make things right. Lies, has zero integrity, total joke of a **mpany that has zero skills to move. Was totally all over the place, kept saying it was going to be more and more time. Admitted in text that he was just ******* to get out of there when I capped the move at almost $800. Got a 28ft truck (moved to ** with more stuff and everything fit in a 25ft truck) the packing job was horrible. Cost me even more money taking up the additional 3 ft of space since they packed the shipping **ntainers like toddlers. Have given over 3 weeks to make it right and he refused.

    Business Response

    Date: 07/05/2024

    We have given this client a free move. She has been harassing us via text and email. First she wanted $500 then $1200 now it's $8000 to remove a review. She is saying we stole dog food. Not one employee owns a dog. She said we didn't use moving pads but none were provided. We did use the old sheets and blankets she told us to use. She also told us another moving company prior to using us damaged the property she is now claiming our company did. The lady seems to be a professional scammer and does this to small companies. Couldn't provide proof we did the damage or the police report. We tried to work with her but she always wanted more. We are a small family owned and operated company and this hurts us to have these bad reviews and she is trying to make a profit over it.

Make Your Move Colorado INC is NOT a BBB Accredited Business.

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