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Business Profile

Chimney Cleaning

Dr Soot Chimney Sweep Inc

Reviews

Customer Review Ratings

1.67/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromMitch M

    Date: 02/20/2025

    1 star
    100% do not recommend this place. They show up late. Sometimes dont even show up at all. The owner came to my house looked up my flew and basically left without even cleaning my system and the bald came next and this guy always has terrible breath and smells like marijuana.
  • Review frompaul g

    Date: 06/16/2024

    1 star

    paul g

    Date: 06/16/2024

    Said I am too far away. I live in the same county as their area of service. Home owners outside of the city limits need to know this.

    Dr Soot Chimney Sweep Inc

    Date: 10/15/2024

    As a very small business, we have to be very careful about minimizing drive times. We plot our areas of demand carefully. I am sorry that you fall outside of our service area but we gave you a referral to a company who is also certified that has more resources and covers your area.
  • Review fromDerek T

    Date: 08/08/2022

    3 stars

    Derek T

    Date: 08/08/2022

    Nice people but what I wanted was a new concrete crown. What I got was a new cracked concrete crown covered with sealant.

    Dr Soot Chimney Sweep Inc

    Date: 08/12/2022

    ******************- Thank you so much for your feedback. We rely on our customers to give feedback to get better and better. I do want to let you know that we attempted to minimize the thermal cracking by starting early since we were doing the "pour" on a day that reached 97 degrees and we were working almost 30 feet in the air on scaffolding. The repairs that we made were in accordance with industry standards and even the beat concrete companies experience thermal cracking. Please reference the following article https://www.nrmca.org/wp-content/uploads/2020/04/42p.pdf . I would be happy to adjust the price if you will give me a call at ************. Thank you again for taking the time to give us feedback.

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