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Business Profile

Computer Repair

Front Range Technologies

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Repair.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/05/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    8-5-22 To whom it concerns:I brought my laptop computer for repair service on June 9 2022. Total cost for repairs and services was $135.33 and I paid $70.33 Dlls for the initial and parts, with a balance of $ 65 Dlls. Waiting time to get a response for the status of my service was more than a month, on July 2022 I called the business and I could not get hold of any body. The phone message its saying please check the number you dial and try again later **************. I drove to the Business location and I found out that the business was closed permanently. I didnt received any prior notice from them of what happened. I NEED my computer back and my MONEY back. I do have proof of payment receipt. Please if you can help me to solve this problem I will appreciate it very much. God bless you and have a beautiful day. Sincerely *****************

  • Initial Complaint

    Date:07/25/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased 2 computer systems for my children and had a 3rd system investigated for problems. To nearly 2 years to get the system repaired and never received the 2 special build PCs after one year waiting. Requested a refund and was promised it would be refunded, however, he closed shop and shut down all forms of contact. This is a $2000 refund he stole.

  • Initial Complaint

    Date:07/06/2022

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On october of 2021, I pre paid Front Range Technologies $150.00 to repair a baby blue hewlet packard computer and the owner said the computer would be repaired in a week or 2. I contacted him after a few weeks, he said he would have it done shortly...No repair, no notification, nothing. I kept contacting every several weeks , waiting for parts then it would be repaired....Outright lies.....He never attempted to contact me.....His excuses ranged from waiting for parts again and again to I just contacted the virus to everntually in January I will simply fix your and replace all the laptop parts, another lie.....In may I contacted him, he sounded preocuppied and told me again that he would fix it......Now, nothing - his shop has closed, I am out $150 for nothing fixed, and he never contacted me to let me retrieve my non fixed computer and my cord from ******* that I had bought for about $30. I want to know what my options are, if any.....I will NEVER prepay anyone for services not rendered and want to know if I can get my money back and my computer and cord back if possible. This man should never be in business elsewhere, he is NOT ethical. Thank you....

Front Range Technologies is NOT a BBB Accredited Business.

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