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Business Profile

Dog Breeders

Designer Cavapoo Puppies

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dog Breeders.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/19/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is the beginning of a big scam. I wanted to purchase a cavalier puppy for $960. They responded with method of payment ***** Cash only. I sent the money only to be contacted by the delivery service that I needed to pick a travel container safe for air compression. I chose the least expensive and they stated if I chose not to keep the container a full refund would be issued on delivery. Of course they were out of that size needed more money. After paying the next thing they wanted was insurance and then the dog had a Covid virus and needed to be treated another $650. Thats when I truly realized I had been scammed. Im out $3000.

  • Initial Complaint

    Date:04/28/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a Cavapoo puppy from this vendor yesterday for a deposit of $300 and delivery fee of $450. This was paid through Zelle in two payments yesterday and today. After verifying the transfers she then told me the transportation carrier needed $800 to $2000 for an electronic crate..I told her I didn't have any more cash and to cancel my request. I have not heard back from them as yet.I only want them to return my money.

  • Initial Complaint

    Date:03/15/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a cavapoo puppy on ******** on March 3, 2023 for $1200 dollars, which included $950 plus $250 for delivery which was sent via zelle, insuring me that the puppy was going to be sent to me through a travel agency called ********************* I was then told by Best Delivery via email that an extra charge for a ventilated electronic auto regulatory crate was needed to transport because of the harsh weather, with a refund at the time of delivery. I was not aware of that charge and emailed the previous owner and requested a refund as i was not aware of more charges and i was not going to send more money. He then emailed me back stating that a refund was not possible as weve gotten so far already. Sorry for the inconvenience All this has me really upset because this was all a scam and need to recuperate my money lost. I will be attaching all my emails showing all the interaction I had with these people.

  • Initial Complaint

    Date:06/14/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchases a puppy from the site which was $950 and another $350 to have transported. This business provided several different types of names/types of methods to receive cash. Transport was set according to *************************/owner of business and then she sent another message I would have to pay an additional 700-2000 for a crate that was regulated for harsh weather conditions, although the pupply was traveling coach with a a nanny. I told her I would not send any extra and her business should be aware of regulations of that nature and cover the price...or she should have told me in the beginning to make a determination if I wished to pay more. The puppy wasn't shipped, but it appears the transport company doesn't exist either. I requested my money back in full, which was one of options and it has not been paid yet. I sent another message today and she said her accounts were messed up and if I wanted my money back I'd have to help her by sending $250 so she could fix account...obviously I refused. I just want my $1300 returned.

Designer Cavapoo Puppies is NOT a BBB Accredited Business.

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