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Business Profile

Ecommerce

Nideb UDMASO INC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/15/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had bought an item on their website and it turned out to not be the one my son wanted so I cancelled it and waited for my refund. They emailed me saying that the refund has been processed but I never received it and when I try to contact them about they don't answer me anymore.

  • Initial Complaint

    Date:04/09/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On March 19th at 3:23PM I paid $48.94 for the item ******************************************* ETB at what I thought was a really good price, they are selling other sites for over 150$. After purchasing I saw reviews stating the company does not send the items described, usually receiving items worth fractions of whats paid. In my case I received a small bar of soap. I contacted the company as soon as I saw the reviews, requesting cancellation and refund, they never responded. When contacting the number provided, it only goes to voicemail, never to receive a return call. I tried to dispute the transaction with *******, but they denied the dispute. The address they have on file was also not the same address when I ordered, it was located in **********, now its a Colorado address. They gave me a tracking number that was supposed to be ***** but the package come via ******

  • Initial Complaint

    Date:01/30/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    did not receive my boots I ordered

    Customer Answer

    Date: 01/30/2025

    receipt for purchase 

  • Initial Complaint

    Date:12/26/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction 12/12/24, I payed $49.90 for A dress that was advertised as a Floral-Appliqu Corset Mini Dress in White the packaging and dress on the website appeared very luxurious. After placing order I did a reverse ****** search and the photos on this website ************************** were stolen from another site that actually sold the dress. The dress arrived and it was not the quality or color of the original dress. It was described as corset and was not so. It arrived In what appeared to be an Amazon bag and now a fancy box as seen in website. I contacted the seller 2 times for a refund for the item with no response. I believe this website is stealing photos from other sites, selling replica dresses which are very poor quality to unsuspecting consumers

Nideb UDMASO INC is NOT a BBB Accredited Business.

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BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

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