We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Educational Research

Luce Research LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Educational Research.

Reviews

Customer Review Ratings

1.1

Average of 10 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Susie S

    Date: 03/24/2025

    Susie S

    Date: 03/24/2025

    It is your intent to bother. That's why you keep calling me after I already advised I wasn't interested. Stop trying to find loopholes using FTC's FAQs and just simply stop calling people who are on the *** registry. People sign up for that because they don't want to be cold called. It doesn't matter it it's not sales related. They don't want unsolicited phone calls. Please take a hint.

    Luce Research LLC

    Date: 03/25/2025

    It is not our intent to bother, honestly, but to gather opinions.  Your opinion is important. We 100% follow all laws that apply to us. All that said I will add your phone number, if supplied, to our internal DNC list that we maintain because it is not our intent to annoy anyone. If you asked to be placed on our DNC list and my interviewer refused that is a violation of employment and I would like to track that down. If you get me the phone number where we contacted you I will track down the history and decide what discipline is necessary. I am sorry you felt bothered.

    Susie S

    Date: 03/31/2025

    Thank you for your response. I have sent an email to your contact inbox with my phone number to avoid publishing info on BBB's website. Appreciate your assistance.

  • Michelle B

    Date: 01/04/2025

    Michelle B

    Date: 01/04/2025

    These people at Luce Research are calling now saying that my vehicle qualifies for free maintenance. I've asked them to stop calling and blocked them but of course they call from another number. Now I ask all sorts of questions until they hang up. I'm not going to be scammed by you so please stop calling me.

    Luce Research LLC

    Date: 01/04/2025

    Hi ********,We do not do that. Ever. Thats not us. We only do survey research. If you dont mind please send me the number that shows as my company and Ill report it to our long distance provider to see what can be done. Thank you for bringing this to my attention.*** ****

  • Aimee M

    Date: 05/28/2024

    Ive asked several times to take me off your mailing list yet Im still getting phone calls from your researchers who claim its just for opinions. Im not going to give anyone I dont know my opinion on ANYTHING

  • S. D

    Date: 03/29/2023

    Called and started by asking my birthdate...not an age range. Red flag for scam! When I refused to give it they terminated call.

  • Sherry R.

    Date: 02/05/2023

    Not at all what I expected. Some managers don't show respect to the employees. Now I understand why some current and past employees mentioned this in their reviews. However, some of the managers seem to care. the bad ones just leave you with the impression that you are better off finding a better job.

  • Jeff L

    Date: 10/09/2022

    Luce Research violates the 1 (800) do not call list. They are selling information and in violation of federal law.

  • Tom L

    Date: 10/09/2022

    If I could give zero stars, I would. This company ALWAYS calls every day even though I asked them to put us in the DO NOT CALL list a lot more than MORE THAN ONCE. They are sleazy, and do not respect your privacy. If you get a call from them, HANG UP. If When find a legal way to *** them, I will. If there is a class action lawsuit against this company, I want to be part of it. Any business I find that uses this sleazy & disrespectful company for any reason has lost my respect and my business as well.I know for a fact that Centurylink is very easily capable of filtering these spam/scam calls out but they simply don't. Why?

  • Rachel H

    Date: 08/26/2022

    Stop calling people at 9pm!!!!!!!! You are ridiculous. How many times do I have to ask?! Sick of this

  • William C

    Date: 08/10/2022

    Why do you continue to call, you have been asked to cease calling, been ordered to cease calling in each case your staff has agreed to put this number on a not call list. Why do we still get calls???******************* was to have called me back to explain and hopefully work out a solution. I still await his cal. Will this call ever come??? My speculation is "It will not" Prove me wrong!!!1 star only because can leave less than one. Do what what you agree to do and you will find that you earn respect. ************

  • Jason M

    Date: 08/02/2022

    Sleezy company that spams me with phone calls daily. This should be illegal how they get a way with this.

Luce Research LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.