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Business Profile

Fabric Store

Nabis Fabric Home Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Nabis Fabric Home Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Nabis Fabric Home Inc. has 2 locations, listed below.

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    • Nabis Fabric Home Inc.

      6547 N Academy Blvd PMB 1272 Colorado Springs, CO 80918-8342

    • NABIS FABRIC HOME INC

      6547 N Academy Blvd Pmb 2266 Colorado Spgs, CO 80918

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:01/28/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date of transaction: October 12, 2024 Amount transacted: $72 I requested to return the order on October 25, 2024 since the colors did not go with my decor as it was originally advertised. I was told "all of our products are handmade and custom-made for each individual order, were unable to resell returned items."They changed their response when I stated that I would contact the BBB. They stated:"We sincerely apologize for the inconvenience and for not meeting your expectations. After discussing with our manager, we are able to offer a return and refund for your order. Please send the item back to the following address:Name: ***** ****** ******* Email: ********************** Address: ****************************************************** Phone: ************ Once we receive the returned item, we will promptly process your refund.Thank you for your understanding, and if you have any other questions, please feel free to reach out."USPS was unable to return the package, I reached back out to the company on December 16, 2024. I stated: "**** returned the package that I mailed to the following address: ****************************************************** Can you please let me know if this is the correct address? In addition, I requested a signature for receipt of the package but no one signed for it when the delivery was attempted."In response, they wanted me to try and send the return to the following contact: "We sincerely apologize for any inconvenience this has caused.If the previous address didnt work for delivery, Please kindly try the one below ************ - ******** ****** Email- ********************** Address - ************************************************************************* Phone number - ************"I am concerned that this is a scam company and would like them to be investigated.

    Nabis Fabric Home Inc. is NOT a BBB Accredited Business.

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