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Business Profile

Firearm Manufacturer

5th Principal Solutions LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Firearm Manufacturer.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/12/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made an order from this company in April 2022. The owner, *****************************, is allegedly in the military. So, since he is the sole proprietor of this company, I depend on him alone to address my questions depending on whether he is deployed or not. I kept in contact with him multiple times. However, last time I heard from him about my order was in February 2023. He is allegedly holding my order as both him and I are waiting on the ATF.gov to give us the green light to make the transfer of goods. Nevertheless, for the transfer of goods (my order) to happen, the intermediaryATF.govneeds to be paid. Long story short, I made multiple attempts to provide different forms of payments to pay the additional fee to the intermediary (ATF.gov) and allegedly my forms of payment didnt go through. I wanted to move forward with a solution but he is no longer available for me. At this point, I am not sure whether he run with my money or whether he is truly deployed somewhere. I just want a refund for my order orsecondarilya tangible assurance or way to resolve this issue. Additionally, it appears that the status of this company is delinquent in ********, so, Im afraid something is off. Thanks for your help.

5th Principal Solutions LLC is NOT a BBB Accredited Business.

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