Heating and Air Conditioning
Robbins Heating & Air Conditioning
Reviews
Customer Review Ratings
Average of 3 Customer Reviews
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Review fromJames S
Date: 10/04/2024
1 starWe have used Robbins to clean and maintain our furnace for years. Very satisfied in all respects. *** and *******Review fromRachel P
Date: 06/06/2024
1 starDOES NOT CHECK THEIR OWN WORK! I paid for regular checkup and ended up also paying for their recommended replacement of my contactor on the ** unit. After the work was done, I had to leave for an errand and came back to a HOT house, only to find that the tech did NOT turn my thermostat back on. He didn't tell me that I needed to do it, so basically, they're ok with leaving the customer in a lurch and NOT taking responsibility. I also had to call the next day to ask for an itemized receipt, since the tech never left me with a copy of what I paid for. Speaking of, they charged me $280 to replace the $40 part (massive labor charge), PLUS the $99 "service" fee. When they finally sent the invoice after I requested it twice, there was no itemization of the charges at all. This situation was so bad with how Robbins handled this scenario, that my husband called to try and rectify it. This company was recommended to me by my father-in-law, and I had been using them for the last three years. I will NEVER use them again, nor will I be recommending their services. No apology, no accountability, no good.Review fromErik M
Date: 07/26/2023
5 starsErik M
Date: 07/26/2023
Robbins Heating & Air Conditioning, **** exceeded my expectations with their exceptional work on my new mini-split systems. From the outset, their professionalism and responsiveness were evident. The team scheduled a convenient appointment and arrived punctually for the installation.The technicians were not only skilled but also courteous, explaining the process thoroughly and patiently answering my questions. The installation was efficient, and they left my home clean.Throughout the experience, Robbins Heating & Air Conditioning prioritized customer satisfaction. They demonstrated genuine care and ensured the mini-splits met my expectations.Their pricing was reasonable and transparent. I am thrilled with their service and highly recommend Robbins Heating & Air Conditioning, **** for any HVAC needs. Thank you!
Robbins Heating & Air Conditioning
Date: 07/27/2023
Thank you for choosing us for your HVAC needs. I will be sure to pass the compliment on to the tech that came out to service your needs. If there is anything else we can do to help you please do not hesitate to give us a call. Again thank you for your business, it is appreciated.
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