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Business Profile

Testing Center

PSI Testing Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Testing Center.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/31/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I scheduled my test cosmetology on 11th Dec 2023, the test was scheduled for 29 Dec 2023 when I for my test on Thursday was told no-one scheduled me, she was unable to get in touch. I called the next day to talk to a supervisor, she told me that I would be called back within 30 min and they closed at the time. No phone call received back. No one speaks English and I have difficulty hearing they are are saying. I was told calls are recorded, so lets look up those. I am a student that has special accommodations in additional to being a spouse of an Army Soldiers and was a dependent of my moms during her Time Active duty 23 years she served for what to keep peace give up everything so I could go to school. Today is 30 dec and I have been in hold now for 40 min no answers

  • Initial Complaint

    Date:02/28/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Testing center advises bringing two forms of identification bearing signatures to verify identity. They will not accept my state issued drivers license saying they cannot see my signature well enough and this is a known issue with new ******** IDs. They marked me absent for my exam and are insisting I reschedule at a later date. Even recommending I go to the *** and request to submit a new signature and hope it is visible enough for them on the next print. I want to file a complaint against this scamming organization.

PSI Testing Center is NOT a BBB Accredited Business.

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