We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Mobile Truck Repair

Kat Works LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Randy R

    Date: 12/21/2022

    This place is a joke.. I dropped my truck off to get the liftgate platform fixed.. I told the lady (who said shes the manager) someone hit me and it would be going through their insurance The guy said he needed a few days to diagnose and would let me know either he can fix mine or would have to get a new one my problem is I never got a call, email or text with an estimate. They just performed the work and told me how much I owe.. didnt give me an chance to approve or deny.. basically forced me to do business with them I talked to the manager and asked why I didnt get an estimate.. first she said she did give me one until I sent screenshots of the conversation then she said you didnt ask for an estimate.. so I had to submit the bill the the insurance and it took a month for them to approve it. Within that month this shop was blowing me up every wk, threatening to charge a storage fee. this shop hasnt taken any accountability for this..its all my fault. Maybe its because Im black Im not sure but definitely wont ever go here again or recommend to anyone. I can be honest and say the work they did looks good, but I believe its well overpriced, and the way this shop treats black customers is not ok.. if I was a different race I feel they wouldve treated me with more respectgo spend your money somewhere else you will thank me later

Kat Works LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.