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Business Profile

Used and Rebuilt Auto Parts

Riley Automotive

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used and Rebuilt Auto Parts.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromKM H

    Date: 05/15/2024

    1 star
    Disappointingly poor experience. I ordered a frame and the front end set up with the rear housing completed. I've have nothing but trouble every step of the way. I've had shipping/delivery issues due to the shipper he chose costing me time and more money, missing part, wrong size parts, broken parts, incomplete instructions if they are included at all. None of these issues were dealt with properly. No text messages, phone calls or emails get answered. I've asked for clarification and received a random picture of parts that aren't relevant to my build. The broken parts are refundable by the supplier but I can't even get that because he will not respond and take care of the issue to return and order the correct or replacement parts. I've been left with a lot of wasted time waiting for parts and answers and yet to receive either. Poor customer service and lack of accountability. This is not an isolated review. Read the other poor reviews he has received. I do not recommend working with this company or individual. Horrible waste of time and money! No recourse and gives hot rodding a bad name!

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