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Business Profile

Association Management

FRONTSTEPS

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Association Management.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Logan N

    Date: 08/15/2024

    If I could I would give 0 stars. By far the worst customer support I have ever dealt with. Takes days even weeks for them to actually assist with issues. They only communicate via email, good luck ever talking to a human on the phone. I would absolutely steer clear of this company and their product. Our company will be dumping them ASAP for a more supportive solution.

  • Ali R

    Date: 04/11/2024

    The worst to deal with when there is a problem. They tell me that a ticket has been made and it so far I am unable to make a payment to my HOA . It's been 4 days . When I have called for help I am waiting for 45 minutes each time to speak to someone that wants me to explain everything all over. It's quite apparent that no one has any type of protocol for problem solving and that support team is of no help at all . Everyday they tell me to try something different and it is has yet to resolve the problem . When I tell them this they have the attitude of not caring and tell me to wait for them to call me when the issue is resolved . By far the worst company I have ever had to deal with in my 60 years of life .

FRONTSTEPS is NOT a BBB Accredited Business.

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