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Business Profile

Auto Detailing

Red Carpet Car Wash & Detailing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Detailing.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/12/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Had my vehicle detailed at this location, I had personal things removed from my car during the cleaning. When picking up my car I noticed multiple things missing. When asking where my things were I was told that they will see if they can locate them. I have called multiple times, left multiple messages and spoke to multiple individuals including a manager who told me to text him what I was missing. It has been over 2 weeks with no resolution or even a courtesy call. I was told after the many voicemails that someone had been deleting them. Owner has not even attempted to reach out. I am about to file a police report

Red Carpet Car Wash & Detailing is NOT a BBB Accredited Business.

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