Complaints

This profile includes complaints for Colorado Media School's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Colorado Media School has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Colorado Media School

  4380 S Syracuse St Ste 400 Denver, CO 80237-2626

  
• 

  Colorado Media School

  7955 NW 12th St Ste 119 Miami, FL 33126-1823

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/19/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was cohort 5/31/2022, if you did not know this is a FOR PROFIT institution. You are given the feeling that this is home, although friendly and welcoming it is deceiving and the organization is far from being formal. From the bottom of my heart I feel that I can have learned much more if I had looked into ******* videos or taken a "Masterclass". ******* accelerated for both students and "instructors". For an 8 month program you are paying nearly 20k either financed or out of pocket, I was told they would be looking into any grants/financing but I ended up out of pocket, understanable because of my situation but would've been nice to hear from them if they've found a way to get financial aid. There are no exams or quizzes, only surveys every Thursday so they can claim their credits from the state as a institution, honestly I stopped doing the reviews once I noticed that they tell you what to do and leave you on your own, or can do it all at the comfort of your home via webcam. Not to mention the tools/computers are all used by the other cohorts in your class time so good luck getting anything done. In my experience, the instructors were more like new hires and when they were faced against a student who demanded more, the institution simply catered to the student with "rewards". Although it was a wholesome and friendly experience it was all a mask for a simple "school project" that you'll later have to adapt in order to apply for a career in media. In the end, you can be fully online and click away your assignments in the final night before you're contract ends in order to "graduate". As I said, there are no exams or finals so no real way to test your knowledge of the materials thus no real consequences for failure to understand the subjects. Be blunt and pick their brains out, 9k/4 months is more than what a student spends a year in ******** wage for food/rent/living expenses and good luck if you are facing any adversities or family responsibilities.

  

  Business Response

  Date: 04/03/2023

  Colorado Media School Response

  ********************* BBB Complaint ID #********

   

  ********************* enrolled in the Digital Media Production Program on May 24^th, 2022, and began classes on May 31^st, 2022. During his time in the program ****************** presented no concerns with the school or the delivery of the program. He graduated on January 6^th, 2023 with a diploma in Digital Media Production.

   

  On Sunday, March 19^th, 2023, we were notified that ****************** of the Colorado Media School posted a negative ****** Review. We immediately reached out to ****************** on Monday morning, March 20^th, 2023, to discuss his concern. In that conversation ****************** shared that he did not qualify for financial aid due to his Dreamer status and was paying for school out of pocket. ****************** shared that the root of his concern was that he could no longer afford the monthly payment of $1200 that he had agreed to when he enrolled in school. We shared with ****************** that we always want to support, and he said he would welcome a call from the ******************** to discuss his payment plan.

   

  On Tuesday, March 21^st, 2023, the National Director of Financial Assistance and Planning, ***************************, reached out and spoke with ******************. ************** explained to ****************** that he was still responsible for the balance on his account. ************** shared with ****************** that he did complete the program and graduated never having raised any concern. ************** offered to reduce ******************** payment plan to something more affordable. ****************** was extremely grateful that we will do that for him. He said he needed a few months at $300/month and stated he would eventually make a lump sum payment as he has every intention of paying off his entire balance

   

  On Wednesday, March 22^nd, 2023, we reached back out to ******************, and he stated that he was very satisfied with our quick response, and he appreciated the adjustment in his payment plan. He said he could handle the adjusted monthly payment. He thanked us again for working with him to resolve this.

   

  We posted the following reply to ******************** ****** Review:

   

  Hi Andrhu,

  Thank you for your review.  I am glad we were able to connect and work together to resolve your concerns.  As you know, student feedback is very important to us, and before you graduated you filled out weekly Reflections that were all positive.  It is always good to hear from you and we look forward to continuing to our relationship with you. The Director of ****** Services is happy to assist you in finding a job in the industry anywhere in the country.  We wish you the best in your future endeavors and hope you stay in touch.