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Business Profile

CBD Products

Blue Sky CBD

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in CBD Products.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/19/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased CBD oil and gel capsules from this company. The company advertised that they accepted returns for exchanges or refunds. I immediately contacted the company regarding an exhale of the oil for capsules. I received an email from *******************, allegedly the Director of Operations, stating they did not accept returns if items that were opened. She stated that she would send me a bottle of the capsules immediately and provide tracking of the item that day. After a week, and not receiving the bottle of gel capsules I sent several emails to ****. After not receiving a response from her, I called her number and the listed number of the **** *************** voicemail is full and the CEOs voicemail has a recording which states for a person to leave a message and someone might return your call. I purchased the bottle of oil and 4 sample packages of the gel capsules costing approximately $145. I received a text from ******************* this morning stating that my gel capsules were delivered. I responded. Yes, they were delivered but they were the samples I paid for and not the full bottle I requested in exchange for the oil which she allegedly was sending me. Their products are extremely expensive. Prior to ordering I did my research regarding their websites description of their customer friendly and return policy. They are very unscrupulous and this is false advertisement. Im requesting the bottle of gel capsules or a refund. I suffer from chronic anxiety due resulting from my husband having Alzheimers and witnessing him going into cardiac and respiratory arrest in our home, leaving him bedridden needing 24/7 care fir his every need. As 24/7 caregiver, I felt these capsules were a natural remedy for anxiety as Sky **** CBD advertises. The cost of care for my husband exceeds $4000 per month. I dont have money to simply give a company. I purchased a product in good faith. The oil has a very strong after taste. The capsules are very well tolerated.

Blue Sky CBD is NOT a BBB Accredited Business.

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