Complaints

This profile includes complaints for Blueshift Real Estate Solutions's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Blueshift Real Estate Solutions has 3 locations, listed below.

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  Blueshift Real Estate Solutions

  1633 Fillmore St Ste GL1 Denver, CO 80206-1546

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  Blueshift Real Estate Solutions

  720 W 6th Ave Denver, CO 80204-5010

• 

  Blueshift Real Estate Solutions

  623 S Shoshone St Denver, CO 80223

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:08/10/2022

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  The owner has consistently forced me to pay for the **** service calls when the machine wasnt working, I provided evidence that the **** was not cooling the unit, he hired two professionals to fix it. They did nothing. I hired an expert to inspect the **** and they found that the vent had not been sealed in less than two minutes. Thus, I had been cooling an external closet. Yet the owner told me that the root cause was that I didnt know how to use air conditioning and charged $450 for professionals to do nothing.

  Business Response

  Date: 09/01/2022

  As it relates to complaint number ******** from ******************************* on insert date, on three separate occasions the tenant, ******************************* reported no cooling or inadequate cooling in the unit. **************** held a lease up until August 30th 2021 for the premises located at ****************************************************************** the first two instances service technicians were dispatched at the tenants request and the property manager namely Blueshift Real Estate Services dispatched the technicians and checked on status of the system. In the first (June 23) instance the technicians checked the system the tenant provided access and found the system to be cooling adequately.  In the second instance (July 6) the technicians arrived to check the system and found both full-size sliding glass doors to be open with the temperature outside in excess of 95 degrees. Although the system was found to be working properly as the evidenced by air temperature at the events in the high 40 degree Fahrenheit range, the system could not keep up and adequately cool the unit below the low 80s because the doors were open. Once the doors were closed the unit cooled adequately. We received report from the tenant that she had hired another company to investigate no cooling on July 13.  She engaged this company directly without landlord involvement and they again informed her that the unit was working correctly.  She sent the bill to the property manager requesting reimbursement.  The ** was found to be cooling within its specifications on all three visits from HV** professionals and therefore the cost is the tenants to bear.  All of these instances have a crying wolf effect with the expectation on the part of the tenant that whatever help she needs even if the cost of it is their responsibility be passed onto the property owner.  The calls on the part of the tenant constitute neglect on the part of the tenant.  Upon inspection of the system following the tenants vacating the unit on August 30,2022 we found the system to be working satisfactorily and cooling the unit to the set temperature of 74 degrees. 
  

  
  Additionally Blueshift Real Estate Services is not a Better Business Bureau accredited business and does not participate in the Better Business Bureau.  Blueshift Real Estate Services is a licensed real estate agency practicing real estate in ********.