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Business Profile

Credit and Debt Counseling

Harvest Strategy Group Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit and Debt Counseling.

Complaints

This profile includes complaints for Harvest Strategy Group Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Harvest Strategy Group Inc has 3 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 3 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/18/2025

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was informed by the original creditor that my account was transferred to Harvest Strategy Group. I have made several attempts to contact this company by phone using the phone number provided by the original creditor, only to receive an automated message stating that my account is no longer with them. I attempted to get in touch with a representative to confirm this and find out who it was transferred to, however I was unable to reach anyone beyond their automated phone system. I also reached out through multiple emails and have not yet received a response.

      Business Response

      Date: 02/24/2025

      Consumers account was closed back to our client,Flagship Credit, on 7/13/2022, so further communication regarding this account needs to be between consumer and Flagship. Harvest has taken additional steps to contact Flagship Credit to inform them of this consumer's desire to communicate with them.

    • Initial Complaint

      Date:11/06/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was told my account has been sent to harvest strategy group. Ive been trying to setup a payment plan with them but cant get in contact with anyone. I sent them emails, and called but no one is returning my call. If it is in collections no one is informing me or contacting me from this company

      Business Response

      Date: 11/07/2024

      Thank you for your inquiry. We take issues of this nature seriously and we appreciate the opportunity to set forth the following as our response.

      Ms. ******* filed a virtually identical complaint with the BBB on August 15, 2024, to which Harvest Strategy Group responded on August 20, 2024. At that time, she was referred to the servicer handling her account(s) and no further contact was received. Additionally, the servicer(s) were provided with Ms. ******** contact information and tried on multiple occasions to contact her, including leaving messages without success.

      It should be noted that ********** maintains 3 separate accounts with ****** ********************** Union. Since she has not indicated which one she is referencing in either of her complaints, we are providing the following information

      ****** Credit Union Account ending in 0808 Contact:  The ************. (TBI) at **************
      ****** Credit Union Account ending in 7526 Contact:  The ************. (TBI) at **************
      ****** Credit Union Account ending in 2251 Contact:  ********, Pite & Haan, LLP (APH) at *************

      We have again asked the servicer(s) listed above to reach out to Ms. ******* as well in order to expedite contact with her. Should there be any further issues establishing contact, she may reach out to me directly by telephone or e-mail and I would be happy to assist her further.

    • Initial Complaint

      Date:08/15/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been told my account has been sent to them. I been trying setup a payment plan with them. I sent them emails called no one is returning my call. If it is in collections no one is informing me or contacting me from this company

      Business Response

      Date: 08/20/2024

      The customer has been successfully referred to and contacted the servicer handling his account.

      Thank You

    Harvest Strategy Group Inc is NOT a BBB Accredited Business.

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