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Business Profile

Digital Media

Patriot Outdoor Survival

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/28/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a free survival book and paid for the shipping. I did not know I was agreeing to a membership of $39.95 monthly. If it was there it wasn't noticeable and I was not asked if I wanted to join. It was ***********. I went to the website to try to get a customer service agent but you cannot call or email any live person. I have called 4 times and never got anyone to answer the phone or call me back when I leave a message. I want my scammed subscription that I did not know I was signing up for to be cancelled immediately.

  • Initial Complaint

    Date:11/01/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a free survival book and paid for the shipping. I did not know I was agreeing to a membership of $39.95 monthly. If it was there it wasnt noticeable and I was not asked if I wanted to join. It was hidden well. I went to the website to try to get a customer service agent but you cannot call or email any live person. When I finally found where to cancel the subscription I was offered a discount to $19.95 a month and I declined and was offered another at $9.95 a month and then again 3 more times, but you charged me $39.95? Slight of hand crooks!

  • Initial Complaint

    Date:10/24/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    October 19, I was charged $42.71, and on October 6 I was charged $3.95 and $1.06. I have no idea who this company is or why this company has charged my card. I can not find a number to call and speak with someone, or an email, or anyway to contact them. The website doesn't have any useful information. This has to be some hacker.

Patriot Outdoor Survival is NOT a BBB Accredited Business.

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