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Business Profile

Ecommerce

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This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/17/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On June 20, 2022 *********************** and More Life Concrete, ******** Coatings performed operations to prepare and coat my front porch and sidewalk with colored concrete coatings. The coatings started chipping off and during 2023 ****** was notified of the issue and failed to respond. Threatened with a court lawsuit, ****** promised to recoat on April 13, 2024 but he failed to show up. The Statute of Limitations allows 2 years from date of discovery to file a lawsuit for defective construction. Such Statute of Limitations has not yet expired. The work and coatings from *********************** and More Life Concrete, Colorado Coatings is defective and ****** will not honor his implied warranty of fitness on his defective work byrecoating the surface.*********************** dba More Life Concrete, ******** Coatings *******************. ************************* The business is located in ******.

    Customer Answer

    Date: 05/10/2024

    The Company changed its address to ***********************************************  Can you try again at that address:

    Thanks

    *************************

  • Initial Complaint

    Date:02/20/2024

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed a cosmetic order 2/2/24, Order #ANJ58612. It was a gift for my mother who wanted the eyebrow brush and waterproof liquid, which was considered a starter kit. When I received the product, the two kits ordered were devoid of the brush which makes it pointless. I attempted to call customer support, the line only disconnects. I then attempted to email the support which came back as undeliverable.The cost was $45.96. I would like to have a full refund and report this company for the facade of a business, however, there is no customer support to rectify any issues.There is a warehouse address on label of: ********************************************************. *****

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