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Business Profile

Ecommerce

Latin Market Mana

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/27/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Envie una encomienda a mi pais , con estas ******** , eran 4 cajas entre medianas y grande el da 10 de noviembre del 2024, segn llegaran aproximadamente en 1 mes , e lo que ellos te dicen, mis cajas llegaron el da 19 ******** del presente ao , pasaron casi 5 meses en llegar, no obstante a eso del 100% de las cajas llego un 40%, prcticamente todo o lo de ms ***** fue robado , quiero que me respondan por mis cosas , tengo facturas de casi todo algunas las perdi por el tiempo, tengo las facturas que entregan al momento de llevarles las cajas , perd casi 3000$ , sin meter los 630$ qu me cobraron ellos por enviar mis cajas , han sido muy inrresponsable , no e tenido una respuesta ************** de ellos , tengo fotos de como envi mis cajas y fotos y videos de como llegaron , quisiera que puedan hacer algo , porque les puede seguir pasando a ms ********

    Business Response

    Date: 04/11/2025

    Buenas tardes, la seora envi  con nosotros  4 cajas las cuales fueron entregadas, la seora aleja que no  de su caja se perdieron pertenencias pero la seora vino a nuestra oficina y dijo que **** no **** facturas de las cosas y que **** se iba a inventar facturas para que nosotros le pagramos y eso lo tenemos en video grabado, de igual manera en nuestra factura esta estipulado que no nos hacemos responsables por artculos que aduana decomise, voy a pasar al abogado esta carta que me llego y los video de la seora para que nos indique que podeos hacer,  en video la seora indica que **** va a venir a la oficina todos los **** y que ****  tiene un grupo que armo para que vengan aqui a la oficina y tambin la seora trajo a otra persona para que entre ambas  reclamaran 

    por favor quiero que me indiquen que puedo hacer en este caso 

Latin Market Mana is NOT a BBB Accredited Business.

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