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Business Profile

Exercise Equipment

CLMBR, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exercise Equipment.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Lori A

    Date: 09/10/2024

    Unfortunately this product and company do not work or stand my its product. For a very expensive machine, it has not lasted. I have reached out with video and evidence that part of my machine is breaking. They would like to have me pay for a new machine. Yes with a discount but I am not willing to pay another 1700 after paring 3000 for this product. Now the connection between the machine and screen glitches. With videos or just a non video climb, the machine does not always work. Extremely frustrating and will not recommend this product

  • Vanessa N

    Date: 08/15/2023

    I spent thousands of dollars on a machine that often does not work as advertised with customer service that is impossible to get ahold of. I've spent weeks calling their customer service line and no one ever answers or calls back. I've sent bug reports through the machine which will result in an initial response days later. However, when I reply back I get no responses except automated messages threatening to close my ticket if I don't respond. I've responded to their emails, per their instructions, three times now. I even tried calling their gym, but no one answers that phone either. Their online resources are very limited, so you are dependent on their customer service to fix issues.I've owned this climber for over a year and the system is too buggy. It's a great concept, but you'll save so much time, money, and frustration buying a versaclimber instead.

CLMBR, Inc is NOT a BBB Accredited Business.

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