We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Fitness Center

Zone Athletic Clubs

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fitness Center.

Reviews

This profile includes reviews for Zone Athletic Clubs's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Zone Athletic Clubs has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 5 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Cheri B

      Date: 03/08/2025

      I have been a member since they opened the club in 2018. I went to the gym on 2/27/25. That is the day they shut down the club. No information, option's just a handwritten note on the front door which I have a picture of. I find out after the fact that they transferred memberships to a different club much further away without any authorization from me. Now they are telling everybody that they have to continue to pay their dues and give a 30 day written notice to cancel which I did on 2/28/25 and theyre telling me that I have to pay up until April 15th. The way this was handled was super sketchy and unethical.

    • Tom V

      Date: 03/07/2024

      Do not join this club. We were members at the one in ****** and it was brutal what they did to the members and staff. Staff not the management. We had 4 days notice and the staff was not told. So many folks were not reimbursed and sent to their payment company called ************. This company is also a joke and they give you run arounds. I am still hearing about the nightmares people are having trying to get back their money. Watch out folks if you belong to Zone. Dont buy into a long membership because this can happen to you. We went to 24 hour and are very happy.

    • Andrea W

      Date: 01/28/2024

      I certainly share the sentiments of all who were blindsided by the closure of the gym with two days notice, yet, in turn, they require 30 days notice of cancellation. I had over 9 workout sessions that are absolutely worthless and are in violation of their own contract if they cannot honor my sessions within 1.5 miles of my original purchase location. It's been two months and no communication at all. My trainer cannot train me at the **** but would be happy to have me purchase additional sessions over there if I want to workout with him. Excuse me? I denied the final payment on my credit card for the training sessions and won so now they are saying I own THEM $793 and payment is due immediately. I am telling you what, if I get turned over to collections over this I will be ready for a law suit. Anyone else with me? ***update. They also just charged the annual maintenance fee! For what? They don't have a location. I am going to start looking for a class action lawyer.

    • Linda S

      Date: 12/27/2023

      STAY AWAY FROM ZONE ATHLETIC CLUBS!! Horrendously run organization with no integrity and extremely poor leadership. Zero notification for move from Cherry Creek location to abandoned retail store with services that are nowhere near the same as what I signed up for."Customer service" is a joke. No care for customers. Will never, ever be a member of this gym again.

    • Jim E

      Date: 09/16/2022

      Not surprised the the ********* club is closed. The staff was rude and my complaints to the corporate office went unanswered. I strongly suggest that any one stay away from any of their properties.

    Zone Athletic Clubs is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.