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Business Profile

General Contractor

Precision Siding & Construction Co.

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Precision Siding & Construction Co.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Precision Siding & Construction Co. has 5 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:11/09/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Did a really bad siding job didn't fix issues pointed out in walk thru.Damaged bushes, garage seal, left trash, ************************************* dirty hand prints all over brand new siding.#s weren't put back on house as agreed to by salesman.Really bad communication between ************ management. Called me a liar & then crew blames management for not providing the correct supplies or equipment to not destroy thing's.

      Business Response

      Date: 12/09/2024

      Precision has stayed in communication with our customers since the completion of their project. We are waiting to receive a schedule from our clients, so we may come back out and address their concerns. We expect this will happen in the very near future. 

      Respectfully,

      Precision

      Customer Answer

      Date: 12/09/2024

       
      Complaint: 22535626

      I don't believe precision is capable of repairing all the damage to property & doing the siding correctly.

      I will let them try, but this has been looked at by 2 other siding companies.

      Both have stated this is some of the worst work they have ever seen. 

      The wood they placed behind the siding instead of replacing the wood like agreed upon on the contract. 

      Is the reason nothing is lining up, the whole house need's the siding removed them to prepare the house correctly like agreed on in our contract. 

      On top of the constant lies from Precision.

      I have asked multiple times who's going to pay for the damage? 

      So far I have been out of pocket 2.5 day's of work. 

      Had to pay to have my bushes cut way back because of there employees damage to them. 

      I have damage to the flashing on my new roof & damage to my new front storm door. 

      My camper has a scratch from being hit with a ladder. 

      I have had to apologize to my neighbours for the worker's urinating on my trucks in my back yard in front of them & throwing cans & banna peels over the fence. 

      I told them when they showed up everything is on camera. 

      I have invited the owner to meet with me to see this work. I was promised a show quality siding job. I got damage to my property & a very poor quality job, that wasn't even completed & needs to be torn off & prepared correctly & then professionally install the siding.

      I am rejecting this response because:

      Sincerely,

      ***** ********

      Business Response

      Date: 12/10/2024

      Precision is looking forward to coming back out to our customers to address their concerns. We will schedule this follow up visit immediately after we receive a convenient day and time to do so from our clients. 

      Respectfully

      Precision Staff

      Customer Answer

      Date: 12/10/2024

       
      Complaint: 22535626

      We will see, I legally have to & will give Precision that chance. As soon as I get an opening to take off.

      But I have had 2 other professional siding contractors view the work done & let me view work they have  done  correctly.

      To correct all the siding it's going to have to come down as the preparation wasn't done right to start with.

      I am not the welcoming bend over backwards for precision like I was upon our first dealings. 

      You have forced me to learn about siding & installation, proper prep. 

      If I could do it again I wouldn't use Precision. 

      This has been a major headache since it started.

      I will never understand why when the customer is nice & welcoming people try to walk all over you. 

      I am rejecting this response because:

      Sincerely,

      ***** ********

    Precision Siding & Construction Co. is BBB Accredited.

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