Reviews
Customer Review Ratings
Average of 22 Customer Reviews
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Review fromRobert H
Date: 07/22/2025
1 starHorrible experience. I never received the hearing aids that I paid for on July 10, 2025. I spoke to a ***** ****** at Hear.com and his excuse was we have many orders and can't keep up. **. I want my money back. I've contacted the Better Business Bureau and launched a complaint/claim through ************* *****Review fromMargie M
Date: 07/09/2025
1 starI ordered from them on June 23 and my order was to be shipped the next day. It has now been over two weeks and I have not received my order. Their response is they are having a high volume of orders and it is taking longer to process.Review fromRita B
Date: 05/10/2025
5 starsI do like them, except for the color!!I have short hair and I would prefer a more neutral color. The black color sticks out like a sore thumb!!The only other thing is i paid extra for insurance and have asked for the paperwork showing that .And have not received it or even received any information in regards to insurance!Review fromEvelio I
Date: 04/28/2025
3 starsProblems with earpiece that keeps coming out of the ear. Also noises or interference with other divices or other sound system.Review fromMark G
Date: 03/29/2025
5 starsSo far I am very satisfied with my hearing aids. No loud metallic nosies.Review fromVictor J
Date: 01/13/2025
4 starsIf you have big hands this item will be hard today handle when it comes too changing wax filter and domes other than that they areReview fromGary H
Date: 10/02/2024
5 starsI am very much satisfied, they work great, the ability to adjust the volume, the blue tooth,a full day on the batteries, and the fit, you dont know they are there, above the ear, no wind noise,!or whistle or worrying about falling out. I had some ear buds first, never again. I am very much satisfied, I am a 72 yr old male
Soundbright
Date: 10/03/2024
Hello ****, thank you for your feedback on the Soundbright Discovery hearing aids! We are satisfied that you're satisfied. We're thrilled that Soundbright provided an invisible, high quality option for you at an affordable price. Thank you for being a valued member of the Soundbright family. Let us know if you need any help or other assistance! ******** Team SoundbrightReview fromKris W
Date: 09/24/2024
5 starsWe ordered the Mini hearing aids, but they didnt fit my wifes small ears. Soundbright went above and beyondnot only did they replace them, but they also upgraded us to the Discovery. Now, my wife can't believe how much better she can hear! These hearing aids are truly remarkable. Thank you, Soundbright! Youve earned a customer for life.Soundbright
Date: 09/25/2024
Hi ****, thank you for sharing your Soundbright experience! We pride ourselves in finding the best hearing solution for all customers. I'm thrilled that we hit the **** in helping your wife experience better hearing with our Soundbright Discovery behind the ear hearing aids. Here's to many more years of better hearing. If you need further assistance, our team would love to help you out! All the best. ******** Team SoundbrightReview fromJeannette W
Date: 09/24/2024
5 starsEasy-to-use. Love the automatic on and the small charging caseSoundbright
Date: 09/25/2024
********, thank you for much for your feedback! I'm glad that our hearing aids are easy to use and that the charging case is portable and easy to carry. If you have any questions or need assistance, please feel free to reach out to us. Thanks for being a valued member of the Soundbright family! To better hearing, Team SoundbrightReview fromRoss M
Date: 09/20/2024
5 starsMy experience with Soundbright was extremely pleasant and very professional. The hearing aids were excellent.Soundbright
Date: 09/23/2024
****,
Thank you for taking the time and providing this feedback! We're so happy that your experience with Soundbright was pleasant and professional. It's fantastic that our hearing aids are working to provide you with better hearing. If you need anything in the future, feel free to reach outour team is always here to help.
To better hearing,
Team Soundbright
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