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Business Profile

Manufactured Home Park

Lamplighter Mobile Home Park

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Manufactured Home Park.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/08/2024

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The mobile park issued a boot to my car when I was parked as a guest of the park. There are no signs that warn guest or residents about the issue. The only sign on the property says no overnight street parking. This is inaceptable as there are no signs that warn about this issue. I should have received a warning or been advised as to before getting the boot placed on my car.

    Business Response

    Date: 05/29/2024

    Hello,

    We received the notice that you sent us via mail. Like we explained to the guest, we have an agreement with ****************** that patrol our community for residents that are not following the parking rules. We do not get any money from their booting or towing. After speaking with the manager of ****************** they have agreed to return the fee to the residents guest. I would also like to point out that all the residents in our community received an email on April 2nd letting them know that as of May 1st, street parking would no longer be allowed in the premises and a follow up mass text message to all the residents phone numbers on April 29th with a reminder of the rule being enforced on in the community. All the residents have the same space agreements where it states that street parking is not allowed in the premises and all streets have been designated as fire lanes. It is the responsibility of the primary lease holder to inform their occupants and guests of this rules. 

    Please feel free to contact our office for any questions at ************

    Lamplighter Management Team

    Customer Answer

    Date: 06/09/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *************************

Lamplighter Mobile Home Park is NOT a BBB Accredited Business.

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