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Business Profile

New Car Dealers

Direct Auto Connect LLC

This business is NOT BBB Accredited.

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Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • James B

    Date: 07/23/2023

    James B

    Date: 07/23/2023

    poke w/ MichaelC via phone who stated the car is in immaculate condition and I could save $200 if I don't want the car detailed, as it doesn't need a detail. He stated we could meet the same day, and that he would get the car from the warehouse.Met with him a couple hours later - and the Mini looked like pigpen from the peanuts got a hold of it - looked like a dust storm hit it and the interior was filthy with stains on the leather seats, candy wrappers on floor, etc. - a mess! Car had a ding n driver door and one on the passenger side - that he stated they were taking it in for body work. Immaculate? ha!I questioned him about the car being in the warehouse - and he insisted that it was stored there - and the dirt all over the card can happen - even w/ it in the warehouse.He also arrogantly stated, "If you can't see the quality under the dirt - then you're not the kind of client we want". What?Frankly - we could NOT see the utility under the dirt. Who buying a car would not want to see it clean - so they can inspect exterior and interior for quality? **** has absolutely no respect for the customer and makes the transaction all about himself.He then went offline for a week and a half - claiming to be in ******* for a week during the 4th-of-July. MikeC wasted my time - spent more time talking me out of buying the car versus trying to sell it to me - even though I made two solid offers, the last one only $300 lower than his ask price.Avoid this used car salesman outfit - they love the vehicles more than you will. Let them keep them.FOLLOW-UP - ******** contacted me via FB and text - with profanity and threats. Reported him to police..

    Direct Auto Connect LLC

    Date: 07/24/2023

    the customer has fabricated many lies... all texts between him and the sales rep were saved and the only profanity used was from the customer to our salesperson as documented by the text chain..... customer was upset due to the fact that he could not afford the vehicle.

Direct Auto Connect LLC is NOT a BBB Accredited Business.

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