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Business Profile

Online Retailer

Legendary Ventures
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Legendary Ventures's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 13 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/08/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      El 28 de diciembre compr a Healthy Living Association unos sobres del producto "**************** SuperReds" (Recibos ******* & *******) que recib el 3 de enero e 2023. Posteriormente, en respuesta de varias promociones enviadas por correo electronico orden in frasco de "Blood Sugar Support +" y un tarro de "**************** SuperReds" (Recibos ******* & *******). Sin razn alguna, Healthy Living Association cancel este pedido. El ***************************************************** de "Blood Sugar Support +" el un tarro de "**************** SuperReds" mas un paquete de American Super Food 28-Day ************************ Formula for ************************** And Meals On The Go (Orden ****). Sin explicacin alguna tambien fue cancelado. Las ordenes se realizaron de acuerdo a los terminos de compra y envio de Healthy Living Association publicadas en la pagina. No quiero pensar que haya algun tipo de discriminacin contra ciudadanos ********** que viven en ***********, que usamos la misma moneda y bajo la misma bandera, y que tras no ofrecer ninguna explicacin no nos den el mismo trato que a ***** y ******.

      Customer Answer

      Date: 03/06/2023

      On December 28, I purchased from the Healthy Living Association some envelopes of the product "American Natural SuperReds" (Receipts ******* & *******) that I received on January 3, 2023. Subsequently, in response to several promotions sent by email I ordered a bottle of "Blood Sugar Support +" and a jar of "American Natural SuperReds" (Receipts ******* & 2600805).

      For no reason, Healthy Living Association canceled this order. On March 3, 2023, I re-ordered the bottle of "Blood Sugar Support +" in a jar of "American Natural SuperReds" plus a package of American Super Food 28-Day Supply, Protein & Greens Formula for ************************** And Meals On The Go (Order 3780).

      Without any explanation it was also canceled. Orders were placed in accordance with Healthy Living Association's terms of purchase and shipping posted on the site. I do not want to think that there is any kind of discrimination against ******** citizens who live in ***********, who use the same currency and under the same flag, and that after not offering any explanation they do not give ** the same treatment as ****** and ******.

      Business Response

      Date: 03/09/2023

      Hello,

      Thanks for your message.

       

      We apologize if you were not satisfied with what happened.

      We do not ship to *********** hence your order was canceled and refunded. 

      Your patience and understanding of our policies are highly appreciated.


      Thank you for your patience!

      Customer Answer

      Date: 03/11/2023

      Reclamo
      : ********

      Rechazo esta respuesta porque: Si no fueran tan egoistas, me dirian quien mas lo vende y lo pueda enviar.

      Atentamente,

      *******************************

    • Initial Complaint

      Date:12/01/2022

      Type:Delivery Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered hearing aids for my husband through a magazine ad that I saw. I ordered them November 11th and I called them they told me that the appliances would be here in 3 to 5 days. I haven't received them. I paid $399.00 on credit card. I have called and left messages and they don't call back.

      Business Response

      Date: 12/02/2022

      Hello ******,

       

      Thanks for your message. 


      We have already shipped the order. The tracking number is 92748999963626000109707692. You can click this link to track it https://webtrack.dhlglobalmail.com/orders/33812211286699604/details/92748999963626000109707692.

       

      We normally send an email notification containing the shipping details but the order does not have any email address attached to it. 

       

      The estimated day of delivery is December 6. 

       

      Thank you!

      Customer Answer

      Date: 12/07/2022

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ***************************

       

    Legendary Ventures is BBB Accredited.

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